I purchased a watch for my husband as an anniversary gift and it was simply stunning. Unfortunately my husband did happen to hit his arm in just the right spot and the band did break. I contacted the company and they have been amazing to work with. I learned during this process (from a friend) I order my husband the wrong color dolphins as well -he had just made chief and I got gold fish thinking haha chief gold but learned gold fish are for officers (my bad ) the company not only offer me the ability to exchange the broken watch for a fixed one, they let me switch it from gold to silver and within hours of confirming everything the new watch shipped. Only constructive criticism I would add is- emailing can be a bit delayed, but it is Christmas time and I wasn’t in a rush so it didn’t bother me much.

Love the watch it is beautiful. Emailed question about it stopping at night. Received a reply in no time at all with an explanation and where to find the owners manual. It definitely gets a big BRVO ZULU from me.

Wow, after years of not having a watch, has been eye opening tonight my wife asked what time it was and I didn’t pull my phone out I lifted my wrist an said the time with a WOW! To her I didn’t have to look at the phone lol. The weight of this watch speaks volumes about its quality had to get used to it, automatic, not having a battery, because I cannot wear a watch every single day at my work I would set it come back a couple days, and I had to reset it only annoyance

This watch is beautiful! The quality is outstanding! Love the look and size. Perfect! I highly recommend it! For the price, it’s a no brainer!

I bought the Bubblehead not long after it was launched. I'm an avid collector of over 40 years with over 50 pieces in my collection from both ends of the cost spectrum. I like collecting pieces from microbrand companies that are unique and this fits that bill. It's unique and the blue dial is beautiful. The only that's a miss for me though not a big one, is the movement is a quartz. I'd rather have a mechanical but that didn't stop me from buying it or wearing it. Well done on the execution!

The watch is awesome! Outstanding quality!

Exactly what I expected.

Love this watch. Beautiful design. Simple to set and manipulate. The clasp on the band took a few minutes to learn. After a week, I can now put it on and take it off in the dark.

Got my watches a few days ago. They came packaged very nicely and they look great.

I’m trying to return the watch but I need a RMA and where to send it. It happened twice in the same day so I’m done. I just want my money back.

You can tell a lot about the quality of a wristwatch by the way the company packages its timepieces, and Tenacity makes the grade here in spades! My watch arrived a day early and I was impressed right from the start, one would expect this kind of watch box from a much more expensive watch company. Upon opening the box I fount that my "bubblehead silver" to be everything I had hoped for and more. The large bright blue face with big numbers is a relief on my 67 year old eyes, the size, weight, and movement are what you would expect from a much more expensive watch. Being a retired Chief I have never been a slave to fashion but watch is both modern and fashionable which I'm proud to wear anywhere and anytime. If you qualified submarines this watch is a much have!!!

Great design. Noticeable without being too showy. Quality craftsmanship. Excellence in detail. The ordering, delivery and communications were simple and precise.

I was looking for a submarine watch that wasn't $30,000. I love the dolphins.

TENACITY watch popped up on a Facebook feed , caught my eye as I served on the USS Casimir Pulaski SSBN 633 back in the 80’s . My wife gave the “go” on the purchase . The service was super fast , and packaged quite well . Upon opening I was actually surprised by the visual of this Bubblehead. Upon closer inspection I found a very nicely done timepiece. The slightly domed sapphire crystal (although it’s says flat) , a brushed finished bezel with the pointer at the 12 position , subtle but perfect . The case finish is superb , no ugly , odd angles , and lugs that just fit perfect with the case size . The Dolphins are very detailed and the TENACITY logo balanced with the face of deep blue (like the deep of the sea) , the sweeping seconds hand and hour / minute pointers are an easy read on the time .I’m so glad the date window is next to the 3 marker and doesn’t disturb the balance of the face . The see through case back showing a stout and hard working Japanese movement is a bonus. The onion style screw down crown operates smoothly along with the date change and hacking for time setting . Well done . Onward to the leather strap with a robust buckle with that Dolphin Insignia. The leather is soft and color fits well with this watch . I haven’t tried the NATO leather yet , but it looks great. Having the spring-bar tool is nice for those who are not hard corps watch enthusiasts. Having a love of horology I can say, the price doesn’t reflect what your getting . Surprise yourself with something well worth wearing .